Webinars
ASA’s Webinar Wednesdays is a year-long series of free, hour-long webinars for members and nonmembers that will air on the third Wednesday of each month.
Each one hour webinar in the series will take place at noon Central time with a 50-minute training session followed by a 10-minute Q&A session. The live versions of the webinars will be free to all ASA members, registered collision shops and mechanical repair shops. The recorded versions of the webinars will only be available to ASA members.
Each webinar will be held in the following time zones:
10-11 a.m. PT / 11 a.m.-Noon MT / 12-1 p.m. CT / 1-2 p.m. ET
Future Webinars
2025
Click the arrows on the right to drop down and read about the webinar.
Presenter: Bob Redding Jr., ASA Washington Lobbyist and Scott Benavidez, ASA Chairman
Join our Washington D.C. representative, Bob Redding Jr., as he has a practical and “down-to-business” discussion with shop leaders on how the current tariffs and future tariffs are going to impact your business and your customers. In these challenging and ever-changing times, it is difficult to figure out what all of this means. ASA is here to help!
Presenter: Rick White, President & Coach, 180BIZ
When it comes to the daily metrics a shop looks at, the Effective
Labor Rate is often ignored, even though it’s one of the top five metrics that should be monitored daily.
In this webinar, you’ll discover:
- What the Effective Labor Rate measures
- How to calculate it and set a goal for it
- Strategies to improve your Effective Labor Rate
With the information shared in this webinar, you’ll be amazed at the impact you can achieve on your bottom line!
Presenter: Kent Bullard, The Institute for Automotive Business Excellence
Develop and Implementing SOP’s
Take control of your business by mastering the tools and strategies to build a resilient, high-functioning organization. In this dynamic workshop, we’ll guide you through the process of creating and implementing effective Standard Operating Procedures (SOPs) that foster a culture of excellence, readiness for change, and streamlined operations. Learn how to develop processes that not only align your team but also adapt to evolving challenges, ensuring long-term growth and success. Gain practical insights into managing teams, driving accountability, and embedding structure into your organization for sustainable performance.
Key Takeaways:
- Build a culture of accountability and adaptability.
- Craft and implement SOPs that drive clarity and consistency.
- Manage team dynamics for seamless process adoption.
- Ensure your business is prepared to thrive amidst change and uncertainty.
Ideal for business owners, managers, and team leaders ready to transform their operations from chaos to control.
Presenter: The Group Training Academy
Topics covered include:
- Electrical schematic based diagnostics
- Color coding voltage, grounds, components, and bias circuits for ease of diagnostics
- Examples of current for testing
- Voltage drop testing from both the feed and ground sides of the circuits
- Fundamental use of all DVOM features
- Various case studies from real world automotive electrical problems
- Determining bias state of Relays and Igniters
- Using valuable min/max peak detect mode of DVOM
- Diode testing
- Using the Ohmmeter
- Intermittent electrical problem detection strategies
Presenter: Maryann Croce, Coach & Speaker, Small Biz Vantage
A lack of teamwork in your shop is costing you time, money, and unnecessary stress. Many shop owners are dealing with a disengaged team, poor communication, or constant shop drama. This session will show you how to create a culture of teamwork, accountability, and efficiency, so your business runs smoothly with less stress.
Learn practical strategies to improve team collaboration, reduce conflicts, and boost morale, leading to higher productivity and better customer service. Walk away with a Team Assessment Handout and actionable steps to start strengthening your team today.
Presenter: Rick White, President & Coach, 180BIZ
Unleash the hidden profit potential in your auto repair shop and join me for an amazing webinar experience! In "From Stuck to Soaring: Unlocking the Hidden Profit Potential In Your Shop," I'll personally guide you through some practical strategies to overcome challenges, set inspiring goals, and create a harmonious work environment. Discover powerful techniques to enhance communication, eliminate distractions and develop a comprehensive plan for success.
We'll also delve into the importance of tracking progress and seizing growth opportunities.
Don't let your shop's potential go untapped! Register now to unlock the hidden profit potential in your repair shop. Together, I’ll help you soar to new heights of profitability and build a thriving future for your business!
Presenter: Cecil Bullard, Founder & CEO, The Institute for Automotive Business Excellence
In the competitive world of independent auto repair, every decision plays a pivotal role in shaping your shop’s financial health and long-term success. One of the most significant—but often overlooked—opportunities for increasing profitability lies in parts markup. Unfortunately, many repair shops leave tens of thousands of dollars on the table every year due to inefficient markup practices. This webinar will provide actionable insights on how to optimize your parts margin, boost profitability, and position your shop for sustainable growth.
Join us for this comprehensive session where Cecil J. Bullard, a renowned expert in the automotive industry, will walk you through the importance of parts markup, share real-world strategies, and help you implement a system that ensures maximum profit for your business. As the Founder and CEO of The Institute for Automotive Business Excellence, Bullard brings decades of experience and a deep understanding of how parts pricing impacts shop profitability.
Why You Should Attend:
Cecil J. Bullard is an industry expert with a legacy of transforming the way automotive professionals think about business success. With decades of experience, including roles as a technician, service advisor, manager, and shop owner, Bullard has seen firsthand the impact of strategic pricing and parts markup on a shop’s bottom line. As the founder of The Institute for Automotive Business Excellence, he empowers repair shop owners to maximize their potential through education, training, and mentorship. Bullard’s expertise in parts markup is particularly invaluable for independent shops looking to increase their gross profit margins.
Key Takeaways:
- Understanding the Parts Markup Puzzle: Learn how to strike the right balance between profitability and customer satisfaction, and why a one-size-fits-all approach won’t work for your shop.
- Practical Markup Strategies: Discover three common markup methods and why they may not be sufficient for achieving the profit margins you need. We’ll explore the importance of creating a customized parts markup matrix to maximize your margins.
- The Mechanics of Parts Markup: Learn how to build and implement a parts pricing matrix that guides your markup decisions, helping you stay competitive while protecting your margins.
- The Cost of Neglecting Markup Optimization: Understand the hidden dangers of underpricing and how it affects your ability to reinvest in your shop, staff, and future growth.
- Unveiling the Profit Potential: See how strategic parts markup can unlock hidden profits, improve customer satisfaction, and position your shop as a leader in the market.
- Tools for Success: Get access to a sample parts markup matrix and tips for customizing it to your shop’s unique needs.
Cecil J. Bullard’s guidance is a must-hear for anyone in the automotive service and repair industry. With a clear and strategic approach to parts pricing, repair shops can increase their profitability by $40,000 to $70,000 annually or more. His proven methods for optimizing parts markup have already helped countless shops increase their profitability and achieve long-term success. Don’t miss this opportunity to learn from one of the leading experts in the field!
Join Us for This Essential Webinar:
- Discover how a well-managed parts markup strategy can increase your gross profit.
- Learn proven techniques from experts in the field, including Cecil Bullard from The Institute for Automotive Business Excellence.
- Gain practical tools you can start implementing right away to see significant improvements in your shop’s profitability.
Presenter: The Group Training Academy
Topics Highlighted:
- Understand the different components of an ADAS system
- Describe the supportive ADAS systems and how they relate to each other
- Explain the use of a scan tool for ADAS calibration
- Describe ADAS calibration equipment and how it is used
- Understand the different levels of ADAS
- Explain the importance of proper ADAS calibration
- Overview on how to use ADAS equipment to diagnose and calibrate
ASA offers free webinars to keep you updated on the following issues:
A past Division Director of the Automotive Service Association (ASA) and Tony Molla, past ASA VP Industry Relations, discuss the value and benefits of Periodic Motor Vehicle Inspections. Using images captured during digital vehicle inspections, Piippo and Molla explain the various types of safety issues which PMVI programs are designed to find.
Held on Jan. 30, 2019, this webinar for collision repairers, Nick Notte, vice president of sales, addressed refinements to I-CAR’s Professional Development Program (PDP), made at the request of the industry. The refined PDP will be implemented in Q2 of 2019. It will review the industry’s involvement in these refinements, discuss the reasons for the changes, detail the changes to the PDP to include subscription and pricing and outline the transition from current state to the new program. Notte addressed questions about the changes discussed and what it means for repair shops.
Held on Sept. 27, 2016, this webinar addressed the current status of motor vehicle inspection programs in states across the nation and new safety technologies that are and will be impacting these programs. During the webinar, participants heard from leaders in automotive safety inspection programs; U.S. Rep. Madeleine Dean, (PA-153) on federal legislation affecting safety inspections; and an independent shop manager and vehicle inspection specialist.
Access Online the Demonstration of a Texas Vehicle State Inspection
Held on July 27, 2016, this webinar addressed the current state of telematics and new technology policy. During the webinar, participants heard from representatives of the aftermarket and the original equipment manufacturers.
Brian Farrington, ASA’s Wage & Hour attorney and expert, addresses the federal overtime law’s costly impact on shops that are not in compliance.