AutoInc. magazine, published monthly, is the informational authority for ASA members and the automotive industry nationwide. Its purpose is to enhance the professionalism of these members through management, technical and legislative articles, researched and written with the highest regard for accuracy, quality and integrity. http://www.autoinc.org Complying with EPA's Surface Coating NESHAP is not as difficult as you might imagine. http://www.asashop.org/autoinc/jan2010/collision.htm NCOIL Delays Automotive Crash Parts Model Bill Decision http://www.asashop.org/autoinc/jan2010/legis.htm Whether your shop services A/Cs occasionally or frequently, there is a new refrigerant requirement you need to know about. http://www.asashop.org/autoinc/jan2010/mech.htm ASA Can Help You Cope With Challenging Economy http://www.asashop.org/autoinc/jan2010/chairmans.htm Google App Gives Customers Directions to Your Door http://www.asashop.org/autoinc/jan2010/net.htm Car Gets New Life After Revamped DME System http://www.asashop.org/autoinc/jan2010/techtotech.htm Can This Jeep Start? http://www.asashop.org/autoinc/jan2010/techtips.htm 2010 Automotive Trends: A Look Ahead to a Bright Future http://www.asashop.org/autoinc/jan2010/manage.htm Just a Few of the Many Ways ASA Helps Keep You Going! http://www.asashop.org/autoinc/jan2010/membersadv.htm What's News @ ASE http://www.asashop.org/autoinc/jan2010/guest.htm http://www.asashop.org/autoinc/jan2010/taking.htm http://www.asashop.org/autoinc/jan2010/briefs.htm http://www.asashop.org/autoinc/jan2010/around.htm Automotive Service and Repair Week boasts new opportunities for growth http://www.asashop.org/autoinc/jan2010/asrw_announcement.htm http://www.asashop.org/autoinc/jan2010/state_obj.htm http://www.asashop.org/autoinc/jan2010/national_obj.htm < In extreme situations, customers may even become vulgar and demeaning. What can you do? http://www.AutoInc.org/audio/jan2010.htm