 New! ASA Announces Credit Card Processing Benefit
ASA has announced a new member benefit agreement with National Processing Co. (NPC), a provider of business transaction processing, from point-of-sale credit card processing to e-commerce solutions. The agreement includes special pricing for eligible ASA member businesses.
NPC is exclusively focused on small- and medium-sized merchants with services that include the electronic acceptance of credit, debit, gift and loyalty cards, as well as electronic checks. Click here for more information. |
 ASA Launches ‘Open for Business’ Campaign on Behalf of Independent Repairers
Citing concerns about misinformation surrounding the “Motor Vehicle Owners’ Right to Repair Act,” ASA is firing back with a campaign aimed at reassuring consumers that independent repair shops are “Open for Business.” For the full story, click here.
Other Headlines:
Financial Service Subcommittee Considers Insurance Reform Proposals
 NOVA Information Systems Becomes Elavon
NOVA Information Systems, a wholly-owned subsidiary of U.S. Bancorp, unveiled a new global company name – Elavon.
Elavon becomes the identity for NOVA and its affiliate merchant acquiring brands. As an ASA sponsored benefit provider, Elavon will continue to provide ASA members with a special discounted
rate on credit card and electronic check processing. For details, visit www.elavon.com today or call the ASA membership
department at (800) 272-7467, ext. 295.
Please Return Your Member Benefit Surveys!
If you received a member survey earlier this month, please complete and return it immediately in the postage-paid envelope. Your responses will help us measure your expectations and plan for future benefit programs.
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| Attention Collision Shops!
Do you receive the Collision Ops Actions electronic newsletter?
Delivered straight to your inbox each month, Collision Ops Actions brings you reports on the ASA Collision Operations Division committee's activities.
Click here for your free subscription! |
Losing Precious Time?
Attend an Upcoming Service Information Workshop
Don’t lose productive shop time searching for repair information in the wrong places. Know where to go to get the right information the first time.
Mechanical and collision repair shop personnel are invited to attend a FREE Service Information Workshop and learn how to manage the service information options available today – from OE Web sites to third-party providers. Learn how to access the proper information to get the right fix!
The first dates and locations of the national workshop tour have been announced: May 6, Canton, Mass.; May 7, Worcester, Mass.; May 8, New Bedford, Mass. Additional dates and locations will be released soon.
Stop Turning Away Longtime, Loyal Customers
No registration is required.
All attendees are entered to win training videos, OEM service information Web site subscriptions and a manufacturer-specific scan tool!
Click here NOW for more information
ASA Publishes Shop Owner Guidelines
for Easier ESP Processing
ASA has announced a new member benefit for ASA shop owners who accept extended warranty work from their customers. Outlining common practices of extended service plans (ESPs), ASA’s guidelines include a number of tips and recommendations to help streamline the repair process and ensure a positive experience for the customer as well as the repair facility. For more information, click here. |
 AutoInc. Online Exclusive Feature!
Managing Your Phone While You're Out
Who answers the calls to your business if you and your staff must close the shop to attend a conference or training event? Consider hiring an off-site temporary staffer to handle the phone while you are away.
Click here to read more.
 Is the independent automotive service and repair industry recession proof?
While we’re not officially in a recession, the mainstream media seems intent on declaring we will be soon. In the past, our industry was deemed “recession proof,” but the market is certainly more complex today than in years past. Click here now to read and comment.
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