Contact:	Angie Wilson (800) 272-7467, ext. 216 angie@asashop.org
For Release:	Immediate News Bulletin ASA-39 June 30, 2008

Service Information Workshop Organizers Declare Success in Rhode Island

Specific service and repair issue format popular with attendees

BEDFORD, TEXAS, June 30, 2008 – The Automotive Service Association (ASA) recently hosted another Service Information Workshop in Warwick, R.I. Led by John Francis III, owner, Francis Automotive Services, West Chester, Pa., on behalf of the association, the workshop was held to educate shop owners and technicians about the availability of service information to automotive repair shops.

“Our workshop in Warwick, R.I., was a huge success,” said Bill Haas, ASA’s vice president of education and training. “Attendees showed up eager to learn, and they asked a lot of questions pertaining to specific service and repair issues.”

The agenda included education on computers and Internet resources necessary to access service information, use of manufacturer and third-party Web sites and diagnostic tools that may assist in handling the repair most efficiently. Attendees were able to ask questions to address specific service information issues they have experienced. Additionally, Francis explained the role of the National Automotive Service Task Force (NASTF), which accommodates the identification and correction of gaps involved in the access of automotive service information, diagnostic tools and equipment, and training.

ASA believes the current voluntary, industry-supported service information process protects independent repairers and consumers by allowing them access to the same information available to manufacturers and dealers. The Rhode Island workshop is part of ASA’s efforts to educate shop owners and technicians about current systems and how they can manage the service information options available to them.

Additional workshops are scheduled for Pennsylvania, North Carolina, Oklahoma, Arizona, New Mexico, Nevada and Florida. For more information, including dates, locations and times, visit www.ASAshop.org/KEYS.

The Automotive Service Association is the largest not-for-profit trade association of its kind dedicated to and governed by independent automotive service and repair professionals. ASA serves an international membership base that includes numerous affiliate, state and chapter groups from both the mechanical and collision repair segments of the automotive service industry. ASA’s headquarters is in Bedford, Texas.

ASA advances professionalism and excellence in the automotive repair industry through education, representation and member services. For additional information about ASA, including past news releases, go to www.ASAshop.org, or visit ASA’s legislative Web site at www.TakingTheHill.com.

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