ASA News Release
Contact:

Angie Wilson
(800) 272-7467, ext. 216
angie@asashop.org
For Release:


Immediate
News Bulletin ASA-46
July 22, 2008

ASA Hosts Service Information Workshops in Pennsylvania

Attendance continues to grow as word spreads of free seminars

BEDFORD, TEXAS, July 22, 2008 - The Automotive Service Association (ASA) recently hosted three more Service Information Workshops in Pennsylvania. Workshops were held in Pittsburgh, Harrisburg and Willow Grove to educate shop owners and technicians about the availability of service information to automotive repair shops. John Francis III, co-owner, Francis Automotive Services, West Chester, Pa., led the workshops on behalf of the association. Representatives from Subaru and Hyundai were also present to assist with the workshops and provide demonstrations of their Web sites to attendees.

"Attendance in Pennsylvania was better than at any previous event," said Bill Haas, ASA's vice president of education and training. Haas also praised ASA Mechanical Division Operations Committee member Howard Pitkow for his demonstration of the Volkswagen Web site and diagnostic tool at the Willow Grove workshop.    

The agenda included education on computers and Internet resources necessary to access service information, use of manufacturer and third-party Web sites and diagnostic tools that may assist in handling the repair most efficiently. Additionally, Francis explained the role of the National Automotive Service Task Force (NASTF), which accommodates the identification and correction of gaps involved in the access of automotive service information, diagnostic tools and equipment, and training.    

Attendees were able to ask questions about specific service information issues they have experienced. The meetings concluded with drawings for training videos and subscriptions to automaker service information Web sites. Attendees Jim Bastone, Pittsburgh, Pa; Keith Katz, York, Pa.; and Peter Rudloff, Newark, Del., will each receive a subscription to an automaker Web site.

ASA believes the current voluntary, industry-supported service information process protects independent repairers and consumers by allowing them access to the same information available to manufacturers and dealers. The workshops in Pennsylvania are part of ASA's efforts to educate shop owners and technicians about current systems and how they can manage the service information options available to them.

Additional workshops are scheduled in the coming weeks for Arizona, New Mexico, Nevada and Florida. For more information, including dates, locations and times, visit www.ASAshop.org/KEYS. The workshops are free for attendees.

The Automotive Service Association is the largest not-for-profit trade association of its kind dedicated to and governed by independent automotive service and repair professionals. ASA serves an international membership base that includes numerous affiliate, state and chapter groups from both the mechanical and collision repair segments of the automotive service industry. ASA's headquarters is in Bedford, Texas.

ASA advances professionalism and excellence in the automotive repair industry through education, representation and member services. For additional information about ASA, including past news releases, go to www.ASAshop.org, or visit ASA's legislative Web site at www.TakingTheHill.com.


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