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Meetings, Courses and Entertainment
Welcome Party
April 13, 6:30 p.m. - 9 p.m.
Beach Blast Blowout and Best Costume Contest!
Hit the beach and rock around the clock to the oldies! Round round get around in
your little deuce coupe and let's everybody go surfin' USA! Who knows, Frankie and
Annette just might be there too.
Come in your beach attire. Judges will select the best female and male costume. Winners will receive a paid registration to the 2001 Annual Convention.
General Session
April 14, 8 a.m. - 10 a.m.
ASA Chairman John Mock will kick off the convention as we prepare to make new memories
in what promises to be an exciting time for the association and automotive repair. Walter
Trapp, ASA's president, will deliver the annual State of the Association address.
In addition, Tim Brundrett will deliver a memorable keynote address. Tim is a performance coach whose list of clients includes athletes from the National Football League, Major League Baseball and the Professional Golfers Association.
Keynote Address
"Breaking Through Limitations"
Tim Brundrett
April 14, 8 a.m. - 10 p.m.
Shop owners know that the success of their business is directly tied to the quality and abilities of its employees. Tim Brundrett will help your business succeed by showing you how to improve the collective performance of your technicians and administrative staff.
Brundrett has been a consultant and teacher for the past 10 years, assisting and advising both organizations and individuals in the area of performance enhancement. His client list has included athletes from Major League Baseball, the National Football League and the Professional Golfers Association. He has also worked with college athletes from all sports.
Previously, he was on the staff of the University of Pittsburgh as both a performance coach and consultant. During his tenure there, and under his guidance, the school's baseball team set school records for victories in three consecutive seasons. The women's softball team recorded a 15-1 regular season record, with its only loss coming at the hands of the No. 4 team in the nation. Similarly, the women's tennis team posted single season victory records in two seasons. In each case, these teams were ranked in the bottom of their respected conference in preseason polls.
The elements to achieving "collective success" that Brundrett learned while working with athletes can be applied to your business. You won't want to miss what promises to be a dynamic and profitable keynote presentation.
Ascettes Meeting
April 14, 10:15 a.m. - 11:45 a.m.
The ASA Ascettes meeting is open to all convention attendees. During the convention,
the Ascettes annually honor the largest affiliate delegation attending the convention
and the member(s) who travel the fartherest distance. The Ascettes also present their
annual "Lady of the Year" award.
Division Meetings
April 14, 10:15 a.m. - 11:45 a.m. and 2:15 p.m. - 4:15 p.m.
Collision Division
Roger Wright, director of insurance relations for Collision Team of America, will
lead the morning division meeting, focusing on successful negotiating skills. Shop
owners report a wide variation on what they list on estimates and what they receive
payment for. Why the variance? Are some owners more experienced at negotiating,
understanding how to receive fair and total compensation? Are shop owners using
ASA's chart of "not-included" items to identify required repair procedures not listed
in the estimating systems? Take part in this morning session to learn how to
negotiate more successfully and profitably.
During the afternoon session, members of the Collision Division Operations Committee will give an update on their current activities. Information will be shared concerning the committee's work with paint companies, insurers, estimating systems, salvage issues and more.
The Collision Division Operations Committee works year round on a multitude of industry issues, each with the motive of improving your daily work environment. Participate in the division meetings and help set the agenda for 2000 and beyond.
Mechanical Division
ASA's Mechanical Division will offer two sessions that will contain information
vital to today's shop owner. With new cars becoming more complex and dealerships
offering full-service, what lies ahead for the independent shop? What questions
or concerns do you have?
Information availability . . . is there reason for concern? What are the pros and cons to shop licensing? The morning session will provide attendees with information on these topics as well as other industry related items. The 1999 activities of the Mechanical Division Operations Committee will also be highlighted.
The afternoon session will be an informal "town hall" meeting covering events that may alter the way automotive repair is conducted in the future. What changes will need to be implemented for the independent shop to continue doing business in the new century? What will the independent shop look like in 2005? Will new technical products in the marketplace and changing rules and regulations narrow our field of opportunity? What will be the best route for the independent shop owner? Attend this session and exchange ideas with others who share your interests and concerns.
Washington Review Luncheon
April 15, 11:30 a.m. - 1:30 p.m.
ASA is your voice on Capitol Hill. Bob Redding, ASA's Washington, D.C.,
representative, will update convention attendees on the association's
lobbying and legislative activities. Bob's presentations are always
enlightening, as well as entertaining.
Chairman's Reception and Banquet
April 15, 6:30 p.m. - Midnight
Get ready to swing! Everything that's old is new again and nothing is
more hip than the new (old?) swing band sound! The Ron Lawrence Orchestra
will play all those great Big Band dance tunes from the '40s. Don't know
how to swing dance? No problem. There will be instructors to help even the
most hopelessly clumsy.
AMI Courses
Morning Course
April 15, 8 a.m. - 11:15 a.m.
"Do You Have What it Takes?"
Class Code: AMI-01
Instructor: Richard Flint
How many talented people do you know who never reach their potential? How many times
have you invested yourself in a person only to be disappointed because of their lack of growth? Personal improvement is a journey that demands three qualities: being better, being smarter, and being taller. In this thought-provoking program, you'll be taught the meaning and the process for achieving all three qualities. Being better demands one have emotional stability. Being smarter demands one slow down and allow their mind to use what it knows. Being taller demands one be committed to what they are doing. "Do you have what it takes" to challenge people to step up, improve who they are, what they are doing and slow down in order to be remembered and noticed?
Morning Course
April 15, 8 a.m. - 11:15 a.m.
"The Lifeblood of a Successful Family Owned Business"
Class Code: AMI-02
Instructor: Phillip Sidwell, Ph.D.
The opening portion of this seminar provides an overview of family owned and privately held business. You will look at the life cycle of every family business. Six critical factors that determine continuation or termination will be explored. Other areas highlighted will be the nature of the entrepreneur, the need for strategy, the elements of a comprehensive business transfer plan, and retirement planning.
The second half of the seminar will focus on the 10 keys to smooth succession. In this segment, the leader will share with you his insight, knowledge and experience gained by consulting family owned businesses for 35 years.
Afternoon Course
April 15, 1:45 p.m. - 5 p.m.
"Balancing Work and Family"
Class Code: AMI-03
Instructor: Richard Flint
Stress is a fact of life most people don't take seriously. Stress is not dangerous as long as you control it. Once it starts controlling you, however, it can spell disaster. Stress in any one area of your life will find its way into other areas. Work-related stress, for example, will affect you away from work - including the time you spend with your family.
In this course, you will examine the positive aspects of stress. (Yes, there are positive aspects of stress.) You'll learn how to take control of not only the stress itself, but also stressful events. The instructor will identify 12 consistent creators of stress in business and seven stress creators in the family. When you leave this seminar, you will have a realistic understanding of what defines stress and how it works in your life. You'll also have a better understanding of how to balance your family and business so they don't work against each other in your daily life.
Afternoon Course
April 15, 1:45 p.m. - 5 p.m.
"Developing Successors and Attracting and Holding Key Employees"
Class Code: AMI-04
Instructor: Phillip Sidwell, Ph.D.
What factors must be considered and successfully handled for family owned businesses to obtain and retain capable, motivated key employees? In this seminar,
you will look at factors such as employees' needs and expectations, getting high
performance from employees, and securing their commitment to you and your business.
The course will then focus on developing the next generation of business owners and managers. You will investigate the knowledge, skills and personal attributes that your successor(s) must have. This will be followed by looking at ways to impart those necessary attributes to your chosen successor(s).
About the Instructors
Richard Flint, one of AMI's leading instructors, is the author of five books and more than 100 magazine articles. As a university instructor, he challenged the minds of young people to respond to their dreams and not settle for the dictates of society. As
a private counselor to top business leaders, Richard has helped individuals obtain personal and professional heights they never thought possible. In his AMI seminars, Flint challenges automotive professionals to seek and find the opportunities that await them each day and to take full advantage of those opportunities.
Phillip Sidwell, Ph.D., a principal of The Family Business Consulting Group, Inc., has specialized in working with family-owned and privately held businesses for more than 35 years. He is experienced in all aspects of operating a family business, including business growth and success, recruiting and retaining key personnel, financial security for the retiring generations, and business succession and continuity of ownership and leadership.
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Questions?
Any questions concerning the Annual Convention should be directed to ASA's
Meeting Department at (800) 272-7467, ext. 235, 241 or 220 or by e-mail
robbiet@asashop.org.
asainfo@asashop.org Copyright © 2000 Automotive Service Association. All rights reserved.