Raise your hand if you were a lucky recipient of the 2004 "How's Your Business?" survey. How is your business doing? What's the average repair order amount? How many technicians per bay, and how many bays do you have? Did business increase or decrease last year? What are technicians earning? How many repair businesses are in the United States, and how do they stack up compared to dealerships? How much is being spent on advertising, and what works best? Who's paying for employee training, and how much are they receiving? What benefits should a successful business offer? Are your industry issues in line with other shop issues?

Where do the answers to these questions come from? You. In mid-August, ASA randomly selected 1,000 mechanical and 1,000 collision businesses to complete the 2004 How's Your Business? survey. This survey provides the answers to the above questions, along with many others.

All surveys are anonymous, and each survey counts. So, if you received a survey and have sent it back, a big thanks from ASA. If you have a survey sitting on your desk among other mail and daily tasks, please know that your response is essential in producing an accurate picture of the repair industry. If you have tossed your survey, please contact me.

Stat Corner is written by Denise Caspersen, ASA's research management specialist. She can be reached at (800) 272-7467, ext. 236.

RATE THIS ARTICLE What do you think of this article? Your input will help AutoInc. develop additional articles on this subject. Share your thoughts! Your name Your e-mail address

MOST ACCESSED ARTICLES Fuel Injection Service, Not Just Cleaning The Art of Extraction EGR Systems: Operation and Diagnosis Proactive Target Marketing:_Rethinking Your Business Strategy Engine Performance: HO2S Diagnostics MOST E-MAILED ARTICLES Developing Employee Potential How Critical Thinking Can Help Your Business How to Diagnose the Ford Glow Plug What to Look for When Shopping for the Right Shop Management Software Putting a Price Tag on Complaints

AutoInc. Web Site | ASA Web Site | EPA Proposes Collision Information for Communities, Shops | Adopting Web Technology Today to Run Your Shop Tomorrow | AutoInc.'s Dot-Com Directory | Onboard Diagnostics, Other Technology Leading to New Service Procedures | Paid Sick Days Are Bad for You, Bad for Your Employees | Guest Editorial | Tech to Tech | Tech Tips | Around ASA | Shop Profile | Net Worth | Stat Corner | Chairman's Message