Vol. XLVIII No. 9

September 2000

---

© Bud Juneau Photography About our cover.

Feature Articles: OTC Drafts Auto Refinishing Controls - Robert L. Redding, Jr. New, But Not Too Different - Ed Anderson Big Shops, Small Shops - Rachael J. Mercer Good Hiring Takes Preparation - Monica Buchholz CARS Pre-Show Coverage

Departments: Guest Editorial: Why Professionalism is more important than ever. - William “Bill” P. Zervakos Tech to Tech - How to test the generator and its charging system. - Vince Fischelli Tech Tips - Ford Mustang Coil Connector - IDENTIFIX News Briefs - A recap of the latest industry announcements. Taking the Hill - Automotive legislative activity. - Matthew Best Around ASA - National, affiliate and chapter news. - B.J. Johnson Net Worth - Sign Here on the “Dot.com” Line. - Colby Horton Shop Profile - The Auto Shop - Levy Joffrion Stat Corner - A crash course in collision statistics. - Denise Capsersen Chairman's Message - Let's get involved now to ensure our future. - Howard Lewis, AAM

---

AutoInc. magazine, published monthly, is the informational authority for ASA members and the automotive industry nationwide. Its purpose is to enhance the professionalism of these members through management, technical and legislative articles, researched and written with the highest regard for accuracy, quality and integrity.

asainfo@asashop.org Copyright © 2000 Automotive Service Association. All rights reserved.