Vol. XLVI No. 10October 1998 Feature Articles EPA Expands Refrigerant Regulations - Robert L. Redding, Jr. Caught Between the Past and the Future - Bill Sauer and Jeff Sweet How Shops Compensate Technicians - Levy Joffrion Automated Estimating Systems Ease Body Shop Life Despite Problems - Partick Paul Departments Guest Editorial: "Resolve customer complaints in-house." - Keith Kumler, AAM Tech to Tech - The fox and the hounding driveability problem. - Jeff Bach Tech Tips -GM's Code 36 - mass air flow's biggest burnoff. - Autoline Telediagnosis News Briefs - A recap of the latest industry announcements. Taking the Hill - Automotive legislative activity. - Matthew T. Brown Around ASA - National, affiliate and chapter news. - B.J. Johnson Net Worth - Web design and marketing tips. - Alissa Arford-Leyl Stat Corner - Customer satisfaction surveys. - Denise Capserson Shop Profile - Broemmer Automotive Technologies, Fair Grove, Mo. - Levy Joffrion Chairman's Message - Reasons to belong to ASA. - Carl Miller, AAM AutoInc. magazine, published monthly, is the informational authority for ASA members and the automotive industry nationwide. Its purpose is to enhance the professionalism of these members through management, technical and legislative articles, researched and written with the highest regard for accuracy, quality and integrity. asainfo@asashop.org Copyright © 2000 Automotive Service Association. All rights reserved.
Feature Articles
asainfo@asashop.org Copyright © 2000 Automotive Service Association. All rights reserved.