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Automated Estimating Systems Ease Body Shop Life Despite Problems
They're not perfect, but they can save time.

- By Patrick Paul

Click here to view complete article.

Mechanical feature
Caught Between the Past and the Future

Selling diagnostic service to your customers.

- By Bill Sauer and Jeff Sweet

Management feature
How Shops Compensate Technicians

What works and what doesn't for some shop owners.

- By Levy Joffrion

legislative feature
EPA Expands Refrigerant Regulations

A/C technicians, equipment would be affected.

- By Robert L. Redding Jr.

 

Chairman's Message
- By Carl Miller, AAM
Y2K

Net Worth
- By Alissa Arford-Leyl
Web Design and Marketing Tips

Tech Tips
- By Craig Ahlman
GM's Code 36 - Mass Air Flow's Biggest Burnoff

Stat Corner
- By Denise Caspersen
1998 State Crash Data

Tech to Tech
- By Jeff Bach
The Fox and the Hounding Driveability Problem

Shop Profile
- By Levy Joffrion
New Shop Thrives In "Small" Town

Guest Editorial
- By Keith Kumler, AAM
Resolve Customer Complaints In-House


 
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