Friday Morning Keynote Address:
Future View: A Look Ahead • Daniel Burrus Friday, December 8
9:00 a.m. - 10:00 a.m.

The new millennium - what does it hold for our future? Recent innovations in science and technology have provided us with a “new set of tools” to work with that greatly increase our productivity and efficiency in all areas of our lives. Knowing what these tools are, and how to apply them creatively, is rapidly becoming a matter of business survival and a key to personal success.

Daniel Burrus' keynote address, “Futureview: A Look Ahead,” will provide valuable insight into present and future applications for recent technological advances, empowering NACE attendees to positively influence their plans for the future. Burrus will give solid evidence supporting the view that change is opportunity as businesses learn how to integrate strategy, technology and people to gain the competitive advantage.

Burrus spoke at NACE '89 and received a standing ovation! He was “right-on-the-mark” with many of his forecasts. NACE 2000 welcomes him back to find out what's on the horizon for the collision repair industry.

The New York Times has referred to him as one of America's top three business “gurus” in the highest demand as a speaker.

Burrus is the founder and president of Burrus Research Associates Inc. Over the past 10 years, he has established a near perfect record of accurately predicting the future of technological change. He publishes the Technotrends' Newsletter and is the author of six books including Technotrends, which has been translated into over a dozen languages.

Tickets to attend the keynote address are included in member/nonmember Congress packages. Individual tickets are $20 per person.

Saturday Morning Keynote Address:
Collision Repair vs. the Insurers • Brian Sullivan Saturday, December 9
11:30 a.m. - 1:30 p.m.

As the collision repair industry evolves over the next 10 years, many changes can be expected.

Brian Sullivan in his keynote address, “Collision Repair vs. Insurers: The Evolution of an Industry,” will look at the factors that will shape the personal auto insurance market and how these factors will affect the collision repair industry. His presentation will cover market competition, the claims handling process, e-commerce, direct repair contracts and the overall impact of vehicle design changes.

These are a just a few of the issues that will be covered during this insightful luncheon.

Sullivan is the president and editor of Risk Information Inc., a publishing and seminar company focused on the property and casualty insurance industry. Auto Insurance Report and Property Insurance Report are read by executives at insurance companies controlling more than four-fifths of these markets, as well as top regulatory officials, trade and consumer groups, consultants, agents and Wall Street analysts.

Tickets for the luncheon are included in all Congress packages. Individual tickets are $30 per person.

RATE THIS ARTICLE What do you think of this article? Your input will help AutoInc. develop additional articles on this subject. Share your thoughts! Your name Your e-mail address

MOST ACCESSED ARTICLES Fuel Injection Service, Not Just Cleaning The Art of Extraction EGR Systems: Operation and Diagnosis Proactive Target Marketing:_Rethinking Your Business Strategy Engine Performance: HO2S Diagnostics MOST E-MAILED ARTICLES Developing Employee Potential How Critical Thinking Can Help Your Business How to Diagnose the Ford Glow Plug What to Look for When Shopping for the Right Shop Management Software Putting a Price Tag on Complaints

AutoInc. Web Site | ASA Web Site | Congress Makes Changes at NHTSA | Service vs. Fix | Good Workflow Strategies, Scheduling | NACE 2000 Special Section | Your Shop Is Busy, But Is It Making Money? | Uniforms Enhance Professional Image | Guest Editorial | Tech to Tech | Tech Tips | Shop Profile | Net Worth | Stat Corner | Chairman's Message