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| Some tips on keeping your customers happy and coming back.
Click here to view complete article.
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New Technology Section
Your technology guide on what you'll be working on in the future, safety features on newer vehicles, and online resources.
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Chairman's Message
- By Howard Lewis
Making Good on a Debt
Net Worth
- By Alissa Arford-Leyl
Netscape 6
Tech Tips
- By David Tidaback
Intake Air Leaks May Cause Black Smoke on Acceleration
Stat Corner
- By Denise Caspersen
Demographics Essential in Locating Shop, Deciding on Marketing
Tech to Tech
- By Jeff Bach
"Shooting in the Dark"
Shop Profile
- By Colby Horton
Brothers Offer an Auto Clinic Where "Caring Makes the Difference"
Guest Editorial
- By Ginny Whelan
Oh Times, They Are a Changin'
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