AutoInc. Magazine
   
Enter Our Photo Contest!
MAGAZINE
Home
Current Issue
Ad Index
AutoInc. Archive
How to Contribute
Reprint Permission
RSS
READER SERVICES
Subscription Info
Letters to the Editor
ANNUAL FEATURES
Top 10 Web Sites
Software Guide
NACE Online Daily News
How's Your Business?
ADVERTISING
Ad Opporunities
Media Planner
ABOUT AUTOINC.
AutoInc. Mission
Meet Our Staff
  Collision Feature

Air Bags: On or Off?

Posted 3/17/1998
By Curt Harler

If they haven't already been asked, shop owners could be asked by customers, friends or relatives to disconnect a functioning air bag, or to install an on/off switch. There are legitimate concerns about youngsters or small adults being injured in a low-speed crash when a bag deploys. One woman, noting that her pet poodle rides in the front seat, wanted the air bag disconnected to keep the dog from peril.

"My wife is the only one who has asked me to do it and I told her 'no,'" says Edward Schaeffer of Northtown Auto Clinic, North Kansas City, Mo. "I still believe they save more lives than they hurt." Schaeffer says he is concerned that, no matter how many forms are signed or stickers are applied to the vehicle, some "hot-shot" lawyer will get involved and look for someone with deep pockets.

"My opinion is that air bags work properly if you use them properly, with a seat belt. But, don't expect miracles," says Lauren Fix, an automotive specialist/consultant from Buffalo, N.Y. Children, for example, should not be allowed to sit in the front seat. As the mother of two children, ages four and six, she maintains the safest place for children is in the center of the back seat. "It's inconvenient to put them there, but do it," she advises.

Will Gober of Will's Auto Works, Prescott, Ariz., has been approached by several customers to disable air bags. One fellow had a decent reason: he had hit a deer, and the bag had gone off and burned his arms. Gober declined the job, however. "I told him to go back to his dealer. Let the dealer have the liability," he says.

Cesar Pascual, president of Atlanta AutoCare, Decatur, Ga., has had some interest from customers. "But you could count the calls on one hand," he says. "We won't go near them." His advice to callers is like Gober's: go back to the dealer. Others, like Jim's Auto Repair, York, Pa., have had no calls for jobs, but eventually there may be requests. It is vital to know how to handle them.

Actually, the customer has two options: disconnection of the air bag or installation of an on/off switch if one is not already included. It is not legal to remove the air bag.

While he does perform deactivation, Doug Hansen, president of Airbag Service, Issaquah, Wash., recommends against it. His company has 21 locations across the country to work on airbags. "There is no way to supersede the OEMs' safety engineering," he says.

In the case of deactivation, Airbag Service removes all components. So far, they have not done any on/off switch installations, even though they have had many customer requests. That is because the OEMs have not yet made on/off switch parts available.

Legal considerations
If you choose to disconnect an air bag or install an on/off switch, the best way to avoid legal problems is to be certain that the customer has filled out the required U.S. Department of Transportation's National Highway Traffic Safety Administration (NHTSA) forms and has received approval back from NHTSA. This latter point is vital. Federal law requires that NHTSA approval has been given prior to either disconnecting the air bag or installing an on/off switch.

Effective as of Jan. 19, vehicle dealers and repair businesses are exempt from the law prohibiting them from bypassing federally required safety equipment if NHTSA approval has been given. Shops are allowed to install retrofit manual on/off switches in vehicles "owned by or used by persons whose requests for switches have been approved by NHTSA." (The legal reference is 49 CFR Parts 571 and 595.)

The approval from NHTSA, in effect, is an exemption from the law which prohibits tampering with any federal motor vehicle safety standard, notes Doug Greenhaus, director of environment, health and safety for the National Automobile Dealers Association (NADA), McLean, Va. When the job is done, the shop must return the appropriate forms to NHTSA to close the loop.

In addition to the NHTSA forms, Hansen requires vehicle owners to sign a "hold harmless" letter. He admits it does "scare" him that airbag service is all they do, and he dreads the day a lawyer asks him to prove his torque wrench was calibrated correctly on a job. However, he feels confident that as long as they follow manufacturers' recommendations and use new parts in all jobs, they can remain clear of legal entanglements.

NHTSA says airbags have saved almost 2,700 lives as of Nov. 1, 1997, primarily in moderate and high speed crashes. However, as of that same date, some 87 fatalities have been blamed on the bags, mainly in low-speed crashes and to children. They generally occur when people are too close to the air bag as it begins to inflate. NHTSA says the vast majority of the fatalities could have been avoided by preventive steps such as using seat belts, moving the front seats back as far as possible, and keeping children in the back seat.

If NHTSA approves a modification request, the agency will send the vehicle owner a letter authorizing the installation of one or more on/off switches. Any shop can then install an on/off switch for the driver or passenger air bag, or both, as approved by NHTSA. However, a telltale light must also be installed to warn vehicle occupants when an air bag has been turned off.

Before doing any job, be sure the VIN on the permit matches the VIN on the car and that the owner is the one with the NHTSA form (check title or registration).

The shop must give the vehicle owner an insert for the owner's manual, describing the operation of the switch, listing the risk groups, and stating that the switch should be used to turn off an air bag for risk-group members only. In addition, the sheet must state the vehicle-specific safety consequences of using an on/off switch for people not in any risk group. Among the considerations is the effect of things like load limiters and energy managing features on seat belt performance.

The shop must then fill in information about itself and its installation in a form in the letter and return the form to NHTSA.

A last (or perhaps first) bit of paperwork should include getting the customer to sign a waiver of liability protecting the shop against legal action if there should be trouble as the result of the disconnected air bag. The vehicle owner should not balk at this requirement, since all owners have to agree to this condition before NHTSA will approve the project. Some shops require owners to apply warning labels to the vehicle as well.

Mechanical considerations
If the on/off switch approval is given, shops cannot simply remove an air bag. The bag must be deactivated so it will not deploy in a crash and it must be possible to reactivate it. This means, for example, leaving the air bag module in the vehicle. Also, be sure the air-bag readiness indicator still shows whether the air bag is functioning properly. Each on/off switch must be activated solely by a key. While it is allowable to have a single switch for both the passenger and the driver-side air bags, the light must indicate which air bag is disabled.

No job can be done until the OEMs begin to release parts. General Motors (GM) and Ford say they will begin to provide the necessary parts in late February or March. Honda is looking at this summer, at the soonest, and probably will not release parts for all vehicles at once. Look for them to start with popular models like the Accord and move to others later.

Some auto manufacturers, such as Volvo and Subaru, simply are not manufacturing air-bag on/off switches, maintaining that their cars are designed to be safe with the air bags operational.

If the job involves replacing an exploded air bag, be certain to check and replace the following: the clock spring, sensors and wiring, steering wheel and column, and the electronic control unit. On some cars, like the Mercury Mystique, the steering column must be replaced when the air bag has deployed.

Vehicles with on/off switches must be handled specially, even for non-air-bag repairs. NADA's Greenhaus notes that it is important that the position of the on/off switch be noted when the car comes in for repair and that the switch be in the same position when the car leaves, no matter what the nature of the job.

"None of this is rocket science, but if you screw it up you are potentially liable," he notes. Likewise, NADA recommends that dealerships un-install the on/off switch in any vehicles that are taken in trade. "The person who had the job done met strict qualifications. The second owner is unlikely to meet those same standards," he says.

Ford and GM already are releasing second-generation air bags in their higher-end cars. "In cheaper cars, lower-level vehicles, you get what you pay for," Fix says. She faults auto dealers for not training people properly about safety equipment, including seat belts and air bags. Noting that some people complain about facial cuts from an air bag deployment, she adds that a few scrapes are preferable to serious injury.

Smart systems
Today's air bags deploy at 268 mph, regardless of who is in the seat. NHTSA says the ultimate solution is advanced air bags, the so-called "smart systems." Jay McCaffrey, director of communications for TRW, Cleveland, Ohio, says such systems could be available in the year 2000. TRW is vendor-neutral, supplying air bags to most of the world's major manufacturers.

Currently, three main options are under consideration. The first uses ultrasonic sensors that work like Sonar. They will determine exactly what the occupant's position is and can vary the deployment force of the bag should the person be leaning forward, for example.

Infra-red also is under consideration. It would read the body heat of the occupant and change the force of air-bag deployment if the person were leaning to one side to change the radio or had tilted the seat back to rest.

A third possibility is a system that works on the weight of the person. All three have bugs that are being worked out. The infra-red could be fooled by a person holding a hot pizza, for example. A person with a bag of groceries or a large stuffed animal could trick the ultrasonic sensor. McCaffrey suspects some combination of technologies may be the final answer. "There will be no grand announcement - this will be an evolutionary event," he says.

Even with the promise of a solution that will eliminate the need to turn off air bags, cars equipped with older air-bag models will remain on the market for years. Fix is concerned that purchasers of used cars will not get the best safety advice, nor will they read the owner's manual.
Replacing Air Bags
"It is important to remember that the air-bag system in the vehicle was designed specifically for that vehicle," says George Gilbert, crash parts product manager for Ford's Customer Service Division.

OEMs promote use of OEM replacements for all air bags. Experts like Doug Hansen, Airbag Service, calls use of a non-OEM air bag "sacrilege." He asks, why take the risk to save the insurance company $150. "There are so many things you can't tell about a used bag - electrical and physical things that you can't inspect," he says. "This isn't a piece of sheet metal. It's a Class A explosive device."

However, there are those who maintain that a properly salvaged air bag recovered from a junked vehicle will work if it is from the identical vehicle. "If the bag is put into the proper vehicle - the same year and model - I see no problem," says automotive consultant Lauren Fix. Noting that airbags can be as expensive as $1,500, she feels the lower cost of recycled air bags will benefit the consumer. And, she says, she is sure the insurance companies will favor the practice.

While many air-bag parts may look identical, each is designed for a specific vehicle make and model. Remember that model year design changes to hoods and fenders may require system alterations. It should be noted that the Highway Loss Data Institute reports that air-bag theft now accounts for 10 percent of all auto-related theft, testimony to the number of used bags on the market.

Weathering, drop shock, electronic problems or improper removal technique could influence the integrity of salvaged air-bag systems or components. "This isn't theory. This is what I see in the field every day," Hansen says. He notes that TRW or Morton have looked into programs to re-certify used bags and figured it would cost as much to validate an old bag as to build a new one.

Fix (who owns two aftermarket auto operations) says use of used airbags is "a good solution" in some cases. At least two firms are looking into remanufacturing air bags for the secondary market. Gilbert suggests shops check to make sure the new driver-side air-bag module cover is the correct color. In many cases, the cover is visible within the steering wheel. Do not paint a cover - return the unit and get the correct color. Gilbert notes that paint could degrade the cover materials and affect the deployment doors of the module.

In any replacement job, be sure that both the shop and the customer fill in the information card that comes with OEM replacement parts. Air bags in new vehicles carry part numbers coded to the vehicle's VIN. This provides a record that the vehicle has had the module replaced.

The service
Early projections that 10 percent to 15 percent of vehicle owners would request disabling or on/off switches have proved unfounded so far. Only 18 percent of the 200 million vehicles on the road have passenger-side air bags.

Should just 1 percent of vehicle owners request on/off switches, that figures to 1,800 jobs, spread over 200 major cities.

In a recent survey of 700 auto repair shops nationwide, AAA found only 16 percent said they would install on/off switches. An overwhelming 62 percent said they would not. The rest are still undecided.

The Automotive Service Association (ASA) is advising its members not to install air-bag on/off switches or disconnect air bags. ASA is concerned that shop owners who install switches or disconnect air bags could be held liable in the future for injuries that could have been prevented if the air bag was in operation, according to Bob Redding, ASA's Washington, D.C., representative. It is also possible that shops performing such services may be subject to higher insurance premiums.

"We will offer the service," Hansen says. "But the customer must take responsibility. The paperwork is a lot of hassle and that was done on purpose." He figures he can charge a few hundred dollars for the job and will make about $100 profit at most.

For shops that are not air-bag specialists, the hassle is probably not worth the small profit minus the potential liability. Still, shop owners should be prepared to have the question of disconnecting air bags come up. For most shops the best approach, like Will Gober's, might be to send the customer to a dealer's facility.

The full text of the NHTSA decision is available at their Web (http://www.nhtsa.dot.gov/airbags).

Curt Harler is a freelance writer based in Strongsville, Ohio.


share your thoughts...

RATE THIS ARTICLE

What do you think of this article? Your input will help AutoInc. develop additional articles on this subject. Share your thoughts!

Your name

Your e-mail address

  

MOST ACCESSED ARTICLES

  • Fuel Injection Service, Not Just Cleaning
  • The Art of Extraction
  • EGR Systems: Operation and Diagnosis
  • Proactive Target Marketing:_Rethinking Your Business Strategy
  • Engine Performance: HO2S Diagnostics

    MOST E-MAILED ARTICLES

  • Developing Employee Potential
  • How Critical Thinking Can Help Your Business
  • How to Diagnose the Ford Glow Plug
  • What to Look for When Shopping for the Right Shop Management Software
  • Putting a Price Tag on Complaints
  • AutoInc. Web Site | ASA Web Site | The Business of Insurance | Hot Topics for a Cooling Industry: A/C Contamination and Blends | Air Bags: On or Off? | Associations Advance America | A Tribute to G.W. "Bud" Merwin III | Guest Editorial | Tech to Tech | Tech Tips | Shop Profile | Net Worth | Stat Corner | Chairman's Message

     
    Copyright (c) 1996-2008. Automotive Service Association. All rights reserved.
    XML Add RSS headlines.