AUTOINC. Online - March 2000 Issue

Meet your customers' needs by understanding the trends that will affect your buiness in the next few years.

- By Jeanne Smalling Archer

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Bondo & Bucks: Reducing Your Shop's Materials Expenses

How to reduce your shop's materials expenses.

- By Patrick Paul

High on the Job: Shop Policies on Illegal Drugs

Why it's so important for your shop to have a substance abuse program and test for drug and alcohol use.

- By Wade Stone

Anti-Steering Law Challenged in Montana

Auto body repairers should follow this case closely as it develops. These same arguments will eventually play out in other states without sufficient anti-steering protections for consumers.

- By Robert L. Redding Jr.

Chairman's Message
- By John Mock, AAM
Heading to Point Clear

Net Worth
- By Alissa Arford-Leyl
Staying Up to Speed with the Internet

Tech Tips
- By Paul Mensink
Bad Blower Resistor Block Can Cause Manual A/C-Heat System to Malfunction

Stat Corner
- By Denise Caspersen
Vehicle Sales, Miles Driven On the Rise

Tech to Tech
- By Jeff Bach
Scope Triggering Technique

Shop Profile
- By B.J. Johnson
Image is Everything to This Business

Guest Editorial
- By Tony Molla
Demonstrate Your Professional Excellence through ASE Certification

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