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Customer Database Marketing
Ways to use your customer database to target customers, build stronger relationships and increase sales.

- By Jim Miller

Click here to view complete article.

Collision feature

Body Shops: Independently Owned, Dependently Operated

A look at the crucial relationships between shops, part suppliers, paint manufacturers and insurance companies - and how these relationships have changed over the years.

- By Ben McNamara

Mechanical feature
Stop Chasing Fault Codes When Servicing EFI Systems

Electronic fuel injection systems can be especially perplexing, but taking the right approach can lead technicians to an accurate diagnosis and timely repair.

- By Craig Gottfried

legislative feature
Safety Inspection: A National Strategy

ASA continues to encourage inspection programs nationwide.

- By Robert L. Redding Jr.

 

Chairman's Message
- By Carl Miller, AAM
Inspections - Opinions, Not Guarantees

Net Worth
- By Alissa Arford-Leyl
Automotive Industry News Online

Tech Tips
- By Paul Mensink
Say, Paul...Did You Say You Were Hearing Voices?

Stat Corner
- By Denise Caspersen
A/C Retrofits

Tech to Tech
- By Jim Linder
Fuel Injection Service, Not Just Cleaning

Shop Profile
- By B.J. Johnson
Cross-Country Trip Proves Lucrative for Shop Owner

Guest Editorial
- By Jerry Alred
Build a Better Business and Industry Through Change


 
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