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  Chairman's Message

Changing the Industry from Within

Posted 6/8/2003
By Kevin Caldwell, Chairman

Kevin Caldwell The automotive service industry is in a constant state of change. Our shop is always trying to keep up with these changes. We'd all like to believe that change continually advances the industry as a whole, but sometimes change produces obstacles in the road to advancement. However, ASA has a long history of playing a key part in advancing this industry. Following the path set forth by ASA's strategic plan, we will be the unifying entity to carry the industry forward.

ASA members represent the best of our industry and being a member carries with it certain ethical requirements. We all adhere to ASA's Code of Ethics. This is the core of our professionalism and has always been the blueprint in setting higher standards for our industry. The ASA Code of Ethics is displayed prominently in our shop, and if you are not already doing so, I recommend you display it in your shop as well. The credibility that comes with this code is invaluable.

In many professions there are either private sector or public sector entities that attest, through licensing, whether or not an individual or business is qualified to practice in a chosen field. These include such professions as barbering and cosmetology, engineering, architecture and accounting. However, no such licensing program exists for our industry.

Overwhelmingly, ASA members support shop licensing. In a 2001 survey, 68 percent of our mechanical members and 88 percent of the collision members said they favor shop licensing. In response, the ASA board adopted a formal position favoring shop licensing.

Your support of shop licensing attests to the professionalism of ASA member businesses. It affirms the belief I share with many that ASA members represent the best of the automotive service and repair industry. It is also my belief that any licensing legislation that may someday be considered must involve the industry.

The changes that are best for an industry come from within. If changes involve legislation, it's important that the industry be a partner, working side-by-side with legislators. If policymakers are to make informed decisions about our industry, they need the industry's input!

It was an industry response to concerns about technician competence that led to an industry solution: ASE certification. It was an industry response to Environmental Protection Agency concerns regarding chloroflurocarbons that resulted in the industry forming the Mobile Air Conditioning Society.

ASA has positioned itself to address industry issues on the legislative front and elsewhere. The best thing any of us can do is take steps to improve our technical and management skills. Get out of the shop every now and then and take some classes. This raises the bar in ASA member shops and benefits the industry as a whole. ASA members are perpetually involved in, and supportive of, the automotive repair industry. Through professionalism and dedication, ASA and its members have positioned themselves to break through the industry obstacles that deter advancement. We should all be proud of being part of such an organization.

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