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Feature Articles: Stolen Auto Parts Program Proposed - Robert L. Redding, Jr. Competing Technologies for Power, Precision and the Wireless Service Bay - Steve Ford Information Availability: A Collision Repairer's Crisis - Levy Joffrion You Can't Feed Them If You Don't Know Them - Richard Flint ASA's 2002 Annual Convention

Departments: Guest Editorial: Opportunities create futures - Brian Parker Tech to Tech - Don't dodge proper diagnostic strategy - Brian Manley Tech Tips - Quick, easy-to-follow tips on mechanical repair. - IDENTIFIX News Briefs - A recap of the latest industry announcements. Taking the Hill - Automotive legislative activity. - Chirsty Plunkett Around ASA - National, affiliate and chapter news. - B.J. Johnson Net Worth - Internet options for outsourcing payroll - Colby Horton Shop Profile - Strictly BMW Independent Service - Colby Horton Stat Corner - Business is hot! - Denise Capsersen Members' Advantage - Information about your membership benefits - John Scully Chairman's Message - Return on investment - Dan F. Frohlich, AAM