Vol. XLVIII No. 7July 2000 © Christopher Navin Photography About our cover. Feature Articles: AutoInc.'s 10th Annual Shop Management Software Guide A Key to “Dot.com” Companies - Colby Horton ASA, EPA Developing Program - Robert L. Redding, Jr. Workplace Harassment - Cheryl J. Lopez Departments: Guest Editorial: Industry should use CIECA standards. - Roger J. Cadaret Tech to Tech - Relay diagnostic techniques have come a long way. - Jeff Bach Tech Tips - Compressor Clutch Diagnosis - IDENTIFIX News Briefs - A recap of the latest industry announcements. Taking the Hill - Automotive legislative activity. - Matthew Best Around ASA - National, affiliate and chapter news. - B.J. Johnson Net Worth - Domain Name Registration - Colby Horton Shop Profile - NASCO Automotive Service - B.J. Johnson Stat Corner - North American Light Vehicle Sales - Denise Capsersen Chairman's Message - Making Real Changes - Howard Lewis, AAM AutoInc. magazine, published monthly, is the informational authority for ASA members and the automotive industry nationwide. Its purpose is to enhance the professionalism of these members through management, technical and legislative articles, researched and written with the highest regard for accuracy, quality and integrity. asainfo@asashop.org Copyright © 2000 Automotive Service Association. All rights reserved.
Feature Articles:
asainfo@asashop.org Copyright © 2000 Automotive Service Association. All rights reserved.
