Vol. XLVI No. 1January 1998 Feature Articles Halftime for the 105th Congress - Robert L. Redding, Jr. Top 10 Automotive Repair Web Sites - Alissa Arford-Leyl Assessing the Quality of Aftermarket Collision Repair Parts - Ben McNamara Proper Timing Tips to Get Under Your Belt - Curt Harler Women Want Positive, Receptive Customer Service - Monica Buchholz Review of NACE-97 Departments Guest Editorial. Aftermarket parts: Here to stay. - Jack Gillis Tech to Tech - Diagnosing electric fuel pumps. - Jeff Bach Tech Tips - Ford Taurus - Code 332 - Autoline Telediagnosis News Briefs - A recap of the latest industry announcements. Taking the Hill - Automotive legislative activity. - Matthew T. Brown Around ASA - National, affiliate and chapter news. - B.J. Frank Shop Profile - B & T Collision Center, Inc. - B.J. Frank Net Worth - Defamation on the Internet. - Alissa Arford-Leyl Stat Corner - Crash Count. - Denise Capserson Chairman's Message - National elections. - Robert Anderson, AAM AutoInc. magazine, published monthly, is the informational authority for ASA members and the automotive industry nationwide. Its purpose is to enhance the professionalism of these members through management, technical and legislative articles, researched and written with the highest regard for accuracy, quality and integrity. asainfo@asashop.org Copyright © 1997 Automotive Service Association. All rights reserved.
Feature Articles
asainfo@asashop.org Copyright © 1997 Automotive Service Association. All rights reserved.