![]() | |||||||||||||||||||||||||||||||||
|
|
|||||||||||||||||||||||||||||||||
|
Wrestling an 'Alligator' on an '85 Dodge PickupPosted 1/17/2006By Jeff Bach We all have a day every now and then when we get to deal with a customer who has been shop hopping by price. You know the ones I'm talking about. These people usually ask you right off, "How much do you charge for a diagnosis on an electrical short?" I consider myself one of the lucky few who gets to do what are referred to in this business as "alligator jobs" on a frequent basis. These are the jobs that many shops steer away from because they know going into them that it could be time consuming. They may risk getting buried so deep that they fear making the fretful phone call to the price shopper that goes something like this: "Well, Mr. Customer, we've reached the max of Y on the 'anywhere from X to Y' estimate, and we don't know where the problem is yet. We're going to need authorization from you for additional funds to continue digging." No one likes to give up on a job like this. I know plenty of shops that would rather let the customer take the car and pay the "so far" bill and leave with a bad taste in their mouth than to continue searching for a problem on the clock and risk making that second phone call. I love it when I get one of these cars in that's been referred to us by another shop and the customer has been "preconditioned" a time or two and the only question left is, "Do you think you can fix it?" I like hearing Vern's (my service writer) answer to this question. He says, "Sir, I have no doubt that we can fix this problem - all I need from you is your patience and your wallet." This is followed by the "Vern chuckle." I remember hearing a successful shop owner and friend of mine once say that the secret to dealing with alligators is to not let them get into the shop. That works for some, but I've grown to like wrestling with these jobs and gotten a reputation over the years of being the guy in my area to take them to.
The story went that the fuse link had been repaired several times and it would periodically burn up, leaving the driver stranded. The truck had been to two other shops that had no luck finding the short. When closing the garage door, I saw that I had more room between the back of the truck and the door than I needed. I could use some space in front so I went to back it up a foot or so and when I did, my breaker popped as soon as I dropped it in reverse.
I got in, started the engine and dropped it back into reverse again and got the short to occur and blew the breaker, which immediately killed the engine. The scope triggered and shot a trace straight up off the screen (Figure 2).
I'm excited about my progress on this one already. The next step is to divide the harness into two approximately equal bundles and grab one of them with the probe to see if I still have the short captured - that is, if I can get it to duplicate again (Figure 3).
I narrowed the short in two more tries to just the red wire (Figure 5). By now I have the short occurring at every engine start so I'm hoping to try to find the problem with minimal disturbance to the harness so as not to lose the short.
The red wire comes from the switch and is hot with the key on. There are no less than six splices in it and it feeds more than a dozen components. I pulled the air cleaner off and looked beneath to where the red wire came out of the harness and went to its first splice.
This truck uses an electric choke heater that you'll remember doesn't want to be hot with the key on to avoid the choke opening unless the engine is actually running. This is accomplished by using a switch that closes the circuit only when the engine has oil pressure. I pulled the harness from behind the manifold that went to the oil-sending switch to inspect it and found what I was looking for (Figure 7).
I explained the whole scenario to the customer who eagerly took the scope images I printed for him and a handful of our cards, which I suspect he will hand out to his accomplices. I like the feeling of giving someone back peace of mind about his vehicle, and you could tell this old truck had sentimental value to this guy. It feels good on the "some days" when "you get the bear."
|
||||||||||||||||||||||||||||||||
| |||||||||||||||||||||||||||||||||