A mistake in the text of the mechanical "Taking a Closer Look ..." chart (found on page 16 of the December 2003 issue of AutoInc.) was pointed out by an astute ASA member. When looking at the mechanical chart, one line is said to represent the number of repair orders per week. This should have been labeled as the number of repair orders per month. Also on page 16, the next line is said to represent the average ticket order in 2001. This is actually the average ticket order for 2002.

This should clear up a bit of over estimating and confusion.

Something else worth mentioning: If you multiply the average number of repairs per month by 12, then multiply that with the average ticket order for 2002, the result is greater than the annual sales category column in which it falls. Randomly surveyed respondents supply all three of these numbers and therefore variations do occur.

The number of repair orders per month and the average ticket order figures are good guidelines, but are not concrete. An additional step added to this year's survey was placing the number of repair orders and the average ticket prices into categories. While reading the survey, look to these areas for greater clarity.

Similarly, on page 24 of the December issue, the collision "Taking a Closer Look ..." chart also reads number of repair orders per week. This should have been labeled as the number of repair orders per month. Again, if you multiply the average number of repairs per month by 12, then multiply that with the average ticket order in 2002, it is greater than the category it represents. Random respondents supplied all three of these numbers and variations do occur. If you have any questions, please contact Denise Caspersen, ASA's research management specialist, at (800) 272-7467, ext. 236.

Stat Corner is written by Denise Caspersen, ASA's research management specialist. She can be reached at (800) 272-7467, ext. 236.

RATE THIS ARTICLE What do you think of this article? Your input will help AutoInc. develop additional articles on this subject. Share your thoughts! Your name Your e-mail address

MOST ACCESSED ARTICLES Fuel Injection Service, Not Just Cleaning The Art of Extraction EGR Systems: Operation and Diagnosis Proactive Target Marketing:_Rethinking Your Business Strategy Engine Performance: HO2S Diagnostics MOST E-MAILED ARTICLES Developing Employee Potential How Critical Thinking Can Help Your Business How to Diagnose the Ford Glow Plug What to Look for When Shopping for the Right Shop Management Software Putting a Price Tag on Complaints

AutoInc. Web Site | ASA Web Site | A Look at Industry Legislative Issues for 2004 | NACE 2003 Recap | Top 10 Automotive Web sites | Mechanical Industry Issues and Trends | Collision Industry Issues and Trends | Salting the Oats | Guest Editorial | Tech to Tech | Tech Tips | Around ASA | Shop Profile | Net Worth | Stat Corner | Chairman's Message