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Feature Articles: AutoInc.'s Annual Top 10 Shop Web Sites - Colby Horton OBD I/M Takes Center Stage - Robert L. Redding, Jr. Training the Techs of Tomorrow - Alexis Burt Auto-Darkening Welding Helmets, Eye Protection - Jim Harris So You Have a Shop Web Site...Now What? - Colby Horton

Departments: Guest Editorial: What we're doing to find good techs - Robert Peters Tech to Tech - Intermittent Problems, But Constant Satisfaction - Jeff Bach Tech Tips - Quick, easy-to-follow tips on mechanical repair. - IDENTIFIX News Briefs - A recap of the latest industry announcements. Taking the Hill - Automotive legislative activity. - Chirsty Plunkett Around ASA - National, affiliate and chapter news. - B.J. Johnson Net Worth - Buying a Digital Camera for Your Shop - Colby Horton Shop Profile - Bill's Collision Service - B.J. Johnson Stat Corner - Survey Affords insight into Employee Statistics - Denise Capsersen Chairman's Message - It's Never Too Early - Jim Keller, AAM