AutoInc. Magazine
   
Enter Our Photo Contest!
MAGAZINE
Home
Current Issue
Ad Index
AutoInc. Archive
How to Contribute
Reprint Permission
RSS
READER SERVICES
Subscription Info
Letters to the Editor
ANNUAL FEATURES
Top 10 Web Sites
Software Guide
NACE Online Daily News
How's Your Business?
ADVERTISING
Ad Opporunities
Media Planner
ABOUT AUTOINC.
AutoInc. Mission
Meet Our Staff
  Tech Tips

Fixing Communication Problem Also Solves Other Complaints

Posted 2/2/2007
By Mark Owens

“Communication problems seem to be occurring more frequently than ever. But they are often unfamiliar. ”

Recently, I was diagnosing a communication malfunction on a 2004 Chevrolet Silverado. This led to a wiring problem that, when repaired, corrected multiple intermittent complaints and instrument cluster problems. For example, the cruise control would cancel when the turn signals were activated, but only at night (we later discovered that this occurred when the headlights were on).

When diagnosing with a scan tool, multiple U-codes (communication trouble codes) were stored in several modules. The electronic brake control module (among others) would not communicate at random. Bulletin No. 04-05-25-002C (11/23/2005) was related to a U1041 (loss of EBCM data) code. The ground (G110) in question related to the bulletin, which is on the left frame below the driver's door. After the ground was disassembled, cleaned and reinstalled following the bulletin procedure, a communication problem still persisted.

A useful tactic in troubleshooting communication problems is to disconnect any related module on the communication circuit. Some vehicles use a data line splice pack, including this vehicle (SP205). This is a connector with one wire from each module connected together with a metal comb creating a central location to isolate communication circuits. On this vehicle, since the antilock brake system (ABS) module was not communicating, it was disconnected. The communication with the rest of the vehicle was now restored (except for the ABS module).

I got lucky on this vehicle because the first module disconnected, which solved the problem. The same procedure would apply at the splice pack connector. Instead of disconnecting each module, simply remove the metal comb insert from the splice pack connector and jump each module to the data link connector using a jumper wire and recheck communication.

The powers and grounds were checked prior to replacing the ABS module. The ABS module power supply tested good but a voltage drop test from the battery negative to the module ground revealed more than three volts. This was unexpected because the ABS module ground (G110) was just cleaned and tightened. The left frame at G110 was then tested for voltage and more than three volts existed on the frame itself. Now the problem started to make sense. With the frame having voltage, this indicated a bad ground connection to the battery and would explain the complaint of the cruise control cancelling when the exterior lamps were on. The exterior lamps were also grounded on the frame, which aggravated the problem.

Voltage drop tests were then performed on the body, engine and other chassis/suspension components. After a close visual inspection of the battery cable routing and reviewing the voltage drop test results, the problem was found. The negative battery cable had been relocated during a previous repair and installed on the radiator support, not the frame in the left front corner. This was causing a bad frame ground (G100). A repair of the ground and the negative battery cable were performed. All the codes were cleared and communications with the entire vehicle were re-established.

If a communication problem is an obvious symptom, don't hesitate to diagnose that problem in an attempt to repair a wide variety of complaints.

Mark Owens Mark Owens is an IDENTIFIX GM specialist. He is ASE master and L1 certified and also has ASE certification in refrigeration recovery and recycling. He has 15 years of diagnostic and repair experience.

Experience Identifix This information is provided by IDENTIFIX®. IDENTIFIX® resources cut diagnostic time and provide repair solutions that increase the shop's bottom line. From Repair-Trac pattern failure quick fixes, to Diagram-Online wiring diagrams by fax, to the Repair Hotline staffed by 32 master techs who specialize in diagnosing complex problems by phone or fax, IDENTIFIX® helps techicians fix more cars in less time.

For more information on IDENTIFIX, call (800) 288-6210, 8 a.m. - 6 p.m. Central Time.

www.identifix.com.

© 2008 IDENTIFIX. All Rights Reserved.

© 2007 IDENTIFIX. All Rights Reserved.


share your thoughts...

RATE THIS ARTICLE

What do you think of this article? Your input will help AutoInc. develop additional articles on this subject. Share your thoughts!

Your name

Your e-mail address

  

MOST ACCESSED ARTICLES

  • Fuel Injection Service, Not Just Cleaning
  • The Art of Extraction
  • EGR Systems: Operation and Diagnosis
  • Proactive Target Marketing:_Rethinking Your Business Strategy
  • Engine Performance: HO2S Diagnostics

    MOST E-MAILED ARTICLES

  • Developing Employee Potential
  • How Critical Thinking Can Help Your Business
  • How to Diagnose the Ford Glow Plug
  • What to Look for When Shopping for the Right Shop Management Software
  • Putting a Price Tag on Complaints
  • AutoInc. Web Site | ASA Web Site | Will 110th Congress Open the Door on the McCarran-Ferguson Act? | Shop Licensing: Where Do We Stand? | Overcoming Collision Bottlenecks: Putting 'Theory of Constraints into Practice | MISSION POSSIBLE: How to Write a Mission Statement | Guest Editorial | Tech to Tech | Tech Tips | News Briefs | Taking the Hill | Around ASA | Shop Profile | Net Worth | Stat Corner | Chairman's Message

     
    Copyright (c) 1996-2008. Automotive Service Association. All rights reserved.
    XML Add RSS headlines.