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ABOUT AUTOINC.
AutoInc. Mission
Meet Our Staff
How's Your Business
AutoInc.'s annual business survey takes a look at business in 2001 and members' forcasts for 2002.

- By Denise Caspersen

Click here to view complete article.

Collision feature

Air Bags: How They Work

Air bags must be maintained in a constant state of readiness.

- By Keith Reinhardt

Mechanical feature
A Key Issue: Information Availability

A recap of what has been and is being done about information availability. Plus, comments on what's ahead.

- By Levy Joffrion

Management feature
Keeping Customers Happy

How to treat customers so they will come back.

- By Mike Lee

legislative feature
I/M Safety Forum

More that 150 attendees participate on second annual forum, which encourages activism.

- By Robert L. Redding Jr.

 

Chairman's Message
- By Jim Keller
A Promising Future

Net Worth
- By Colby Horton
Tips for Shopping Safely Online

Tech Tips
- By Christopher Pittman
Resistor May Be Reason Late-Model GM Car Dies

Stat Corner
- By Denise Caspersen
Survey Points Up Collision Shop Data

Tech to Tech
- By Brian Manley
Customer Cars Provide Real-Life Teaching Scenarios

Shop Profile
- By B.J. Johnson
Member Shop Takes Pride in Cycle Time, Quality

Guest Editorial
- By John Berry
"...the Chicken or the Egg?"


 
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