December 2001 AutoInc. Cover Artwork on the cover focuses on business, which is always a big topic in AutoInc. This issues contains the results of the Automotive Service Association's ninth consecutive “How's Your Business?” survey. The survey details both mechanical and collision business' management, employees, annual sales, marketing techniques, ownership, industry issues and expectations for the upcoming year.

ASA Main Page || AutoInc. Main Page || How's Your Business? || I/M and Safety Forum || A Key Issue: Information Availability || Air Bags: How They Work || Keeping Customers Happy || CARS 2001 Recap || 50th Anniversary Column || Guest Editorial || Tech to Tech || Tech Tips || News Briefs || Taking the Hill || Around ASA || Net Worth || Stat Corner || Shop Profile || Chairman's Message

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AutoInc. Magazine ® Vol.XLIX, December 2001 E-mail: info@autoinc.org, Web Site: http://www.autoinc.org
Copyright © 2001 Automotive Service Association (ASA). All rights reserved.