By Alissa Arford-Leyl
Shop Site of the Month
Mancinelli Auto Repair Center - Denver, Colo.
mancinellis.com
"I feel the Internet is the wave of the future in our business and adds another element to customer service by allowing them to do everything from rating my business to making appointments online." - Steve Mancinelli
Web Wise
Educational and Training Resources on the Web
Automotive professionals looking for ways to learn more about their job and the industry should take advantage of the information available on the Web. Although there are a few online courses you can take in automotive service, most of the information on the Internet will help you find out what courses are available, where you can take them and home-study program options.
National Institute for Automotive Service Excellence (ASE) certification is the most widely recognized and desirable certification for automotive technicians. Twice a year ASE offers a series of eight tests. If you pass at least one test and have two years of hands-on work experience, you earn ASE certification. Technicians who pass all eight exams become ASE Master Automobile Technicians. The ASE Web site ( http://www.asecert.org) offers test and registration specifics and general ASE information.
Vocational Industrial Clubs of America (VICA) is a great resource for high school and college students hoping to pursue a career in the automotive service industry. VICA programs include local, state and national competitions in which students demonstrate occupational and leadership skills. The VICA Web site ( http://www.vica.org) offers a highly comprehensive overview of VICA, SkillsUSA Championships, career fairs, and educational and technical programs.
Automotive managers should visit the Automotive Management Institute (AMI) Web site ( http://www.amionline.org) for course information on attaining the Accredited Automotive Manager (AAM) designation.
Net Numbers
Forty percent of people responding to a Jupiter Consumer Survey said they would be more comfortable with online purchasing if there was more human contact.
Source: Jupiter Communications ( http://www.jup.com)
ASA Web Ways
ASA News-Network
The ASA News-Network is an electronic e-mail list for ASA members. The News-Network is sent out every other Friday to participating members. News items include membership benefit announcements, association events, industry news, new information added to the Web site and much more!
Would you like to join the ASA News-Network? Send your name, shop name and address to news@asashop.org from the e-mail address you wish to add to the list. You can automatically add yourself to the list at the ASA Web site, Members Only area, News-Network section. Members need to enter their ASA member number as name and password to enter the password-protected section.
Note: Web sites listed in Net Worth do not serve as endorsements of the sites themselves or of any companies or products associated with these sites. In addition, ASA does not verify the factual accuracy and does not necessarily share the opinions expressed by those within these other sites.