In 2003, ASA began asking members how they would like to receive the various communication pieces that come from ASA.

Overall, postal mail still has the vote from the majority. The majority, 86 percent, enjoy postal delivery of AutoInc. magazine. If ASA members must receive a bill, 80 percent prefer that in postal form. ASA's Mechanical and Collision divisions produce a monthly newsletter, which 68 percent prefer to receive in paper form, as opposed to an online or e-mailed version.

Although postal mail is still the No. 1 choice, e-mail communication continues to gain ground. Interestingly, more members are asking to receive legislative updates via e-mail (33 percent plus an additional 10 percent who want it both by e-mail and postal mail). E-mail communications about conventions, trade shows and meetings also increased from 2004 to 2005. And reminders about ASA's member benefits also have a growing electronic presence.

Recently, ASA introduced ASA OnDemand - the electronic version of ASA's member handbook and directory. ASA OnDemand resides on your computer's desktop and is updated when you're logged online and you access updates. In preparation for ASA OnDemand's introduction, ASA asked members if they would download it, and three out of four members said "yes." ASA OnDemand can be downloaded from www.ASAOnDemand.com.

Stat Corner is written by Denise Caspersen, ASA's research management specialist. She can be reached at (800) 272-7467, ext. 236.

RATE THIS ARTICLE What do you think of this article? Your input will help AutoInc. develop additional articles on this subject. Share your thoughts! Your name Your e-mail address

MOST ACCESSED ARTICLES Fuel Injection Service, Not Just Cleaning The Art of Extraction EGR Systems: Operation and Diagnosis Proactive Target Marketing:_Rethinking Your Business Strategy Engine Performance: HO2S Diagnostics MOST E-MAILED ARTICLES Developing Employee Potential How Critical Thinking Can Help Your Business How to Diagnose the Ford Glow Plug What to Look for When Shopping for the Right Shop Management Software Putting a Price Tag on Complaints

AutoInc. Web Site | ASA Web Site | Energy Bill Becomes Law | Is Your Collision Shop Performing or Failing? | Attracting Female Customers | How to Attract, Motivate, Retain good Employees | Guest Editorial | Tech to Tech | Tech Tips | Around ASA | Shop Profile | Net Worth | Stat Corner | Chairman's Message