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A Commitment to ServicePosted 4/12/1999By John Mock, AAM ASA has a very impressive track record of leaders who have shaped and built our association to where it is today. During my time on the board, I have had the good fortune of working with two outstanding chairmen, Bob Anderson and Carl Miller. These gentlemen have demonstrated to me what leadership in ASA requires. Leadership demands that you put your personal needs last - behind those of the members and the industry. Leadership requires you to keep one eye on today and one eye on tomorrow. Leadership requires commitment and cooperation, and sometimes it requires compromise. Commitment in the belief that ours is an important industry. Commitment in the belief that ours is an important association. Cooperation, because working together we can accomplish tenfold what we could accomplish working separately. And compromise because there are no simple solutions to challenges and there are no answers that completely satisfy everyone. Leadership disdains complacency. When things are going well, it's easy to let it ride and coast for awhile. The only problem with that theory is that if you're coasting, you're going downhill. ASA is definitely not coasting. We started the year with the largest number of members ever, more than 13,000. In the association business, size counts. ASA's mission statement includes a directive that the association be the voice of the industry, representing independent repair professionals in the legislative process. I can assure you ASA has clout in Washington, D.C., and our influence is growing in state capitols. In fact, it's now common for lawmakers to contact us even before we contact them when automotive issues are pending in their state legislatures. ASA is recognized as the voice of the industry as a result of years and years of hard work. ASA has demonstrated a consistency in its goals and a professionalism in its efforts to achieve those goals, including those that must be achieved through legislation. The respect lawmakers have for ASA is a result of the fact that ASA members have demonstrated a commitment to ethical business practices and a desire to do their jobs well. ASA focuses on much more than legislative issues. We focus on education, industry image and member benefits. ASA also promotes the value of bringing together professional colleagues who recognize the mutual benefit derived from exchanging ideas and experiences. As my term as chairman begins, my commitment to every ASA member is to work constantly for the betterment of our association and the future of our industry. I want to build on ASA's past accomplishments, using them as stepping stones to new achievements. In my opening paragraph, I used the word "service." I do believe this is a position of service to the members of ASA. Therefore, I encourage and welcome you to contact me with ideas or suggestions you might have that will help make ASA stronger. My shop phone number is (412) 823-7800.
With one eye on today and one eye on tomorrow, let's go to work.
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Copyright (c) 1996-2008. Automotive Service Association. All rights reserved.
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It is with much excitement and anticipation that I begin my year of service as chairman of the Automotive Service Association (ASA) Board of Directors.
