Vol. XLVII No. 4

April 1999

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© Bud Juneau Photography About our cover.

Feature Articles: Pennsylvania Insurance Department Regulation Goes Too Far - Robert L. Redding, Jr. Competing for Customers: Do Independents Have an Edge? - Angie Wilson ASA Affects the Way Cars Are Made - Levy Joffrion Weekend Hours - Jeri Simons

Departments: Guest Editorial: "Thoughts on entering the automotive industry." - Frank Allison Tech to Tech - Graphical scan tool data. - Jim Linder Tech Tips - Radio security and Isuzu Trooper growling. - IDENTIFIX News Briefs - A recap of the latest industry announcements. Taking the Hill - Automotive legislative activity. - Matthew T. Brown Around ASA - National, affiliate and chapter news. - B.J. Johnson Net Worth - Marketing your shop online. - Alissa Arford-Leyl Shop Profile - Connie and Dick's Service Center, Claremont, Calif. - Baseball Fever with Mark McGwire. - Alissa Arford-Leyl Stat Corner - Mechanical statistics. - Denise Capsersen Chairman's Message - A commitment to service. - John Mock, AAM

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AutoInc. magazine, published monthly, is the informational authority for ASA members and the automotive industry nationwide. Its purpose is to enhance the professionalism of these members through management, technical and legislative articles, researched and written with the highest regard for accuracy, quality and integrity.

asainfo@asashop.org Copyright © 2000 Automotive Service Association. All rights reserved.