ASA members strive to improve the image of the automotive service industry by committing themselves to quality repairs and the best possible service at a fair price. The consumer's complete satisfaction is the ultimate goal of ASA business.

When your vehicle is repaired by an Automotive Service Association (ASA) member-business, you can expect the following:

• An attentiveness to you, the customer. ASA members work to earn and keep your satisfaction and trust. An average of 77 percent of customers are repeat customers.
• Repairs and service backed by years of experience. The average ASA shop is 22 years old and 89 percent of ASA members are part of family-owned businesses.
• Adherence to ASA's Code of Ethics that outlines professional business practices.
• Accurate diagnosis and repairs. ASA members stay up-to-date with evolving vehicle technology by attending technical education classes.
• Access to information. By belonging to ASA, members have access to more than 30 association benefits, including the latest technical and management education, and regulatory information.